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Legal Associate

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CS Legal Associate (Spain)

We are inviting applications for a Legal Associate to join the Customer Service Legal Team at Ryanair. 

The purpose of this position is to support Ryanair’s Customer Service Legal team and the broader company in protecting Ryanair’s interests whilst complying with our obligations under EU Regulation 261/2004. The successful candidate will be hard-working, energetic, self-motivated with a natural ability for problem solving.

 

The Role

Ryanair’s significant growth and the increase of EU261 awareness has led to higher case volume and more support and advice being sought from our Customer Service Legal team. 

The successful candidate will have a strong background in commercial litigation, air passenger rights, consumer law, with an interest in aviation. They will be required to effectively manage the processing of high-volume litigation brought as a result of disruptions in all jurisdictions where Ryanair operates. They will work closely with the CS Lawyers, Legal Associate Managers, and CS Legal Supervisors in the development of strategies designed to improve success rates of our in-house CS Legal team.

The successful candidate will maintain up-to-date knowledge of passenger rights and relevant EU/national legislation.

 

Requirements

  • Qualified lawyer with litigation experience
  • Experience handling EU261-related matters would be an advantage
  • Understanding of consumer protection legislation, particularly at European level
  • A pro-active, can-do attitude and ability to work independently with limited supervision
  • Ability to learn quickly, show initiative and cope with a large and varied caseload, whilst complying with tight legal deadlines
  • A creative and proactive approach to problem-solving
  • Proven ability to foster constructive and collaborative relationships with colleagues and internal/external stakeholders
  • Exceptional organisation, planning, record-keeping and communication skills
  • Outstanding drafting and legal writing skills, attention to detail
  • Full professional proficiency in Spanish and English (written and spoken). Additional European languages would be highly-regarded
  • Willingness to travel
  • Ad hoc duties will be required to support the team, in an incredibly fast-paced and dynamic environment.

 

 

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Changes to our Application Process.

We are in the process of making a number of changes to our application process and overall candidate experience. This will occur in a number of phases and you may be required to create a new candidate profile or input some additional info for your application to be progressed. If you have already successfully applied for a role, we kindly ask that you do not re-apply for this. Our teams will be in touch by phone or email if we wish to progress your application to the next stage.

Thank you for your understanding and patience at this time and we wish you the best of luck with your application.