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Junior Administrator (Chargeback Department)

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Ryanair, over our 40 year history has grown to become Europe’s largest airline group connecting more guests across more routes than any other European carrier. We are a fast-paced, ambitious and innovative company, offering exciting career opportunities across aviation, technology, operations and support functions. Now is a fantastic time to join as we look to grow to over 800 aircraft and 300m guests within the next 8 years. 

Ryanair are currently recruiting for a Junior Administrator (Chargeback Department) to join Europe’s largest Airline Group. This is an excellent time to join as we look to grow to over 800 aircraft and 300m guests within the next 8 years. This is a fantastic opportunity for a recent grad to kickstart their career in Finance. Suitable for a recent graduate and no previous experience is necessary as there will be full training provided.

Duties Include

  • Process daily chargeback files from Acquirers.
  • Review eligibility of chargeback for representment.
  • Collect, prepare necessary documentation necessary defending chargeback dispute.
  • Adhere and Maintain extensive knowledge of card scheme rules, regulations, timeframes relating to chargeback, arbitration and compliance cases.
  • Liaise with fraud team with respect to fraudulent cases
  • Ad-hoc duties as assigned by Chargeback Team Manager
  • Strong analytical and problem-solving abilities.
  • Positive attitude and willingness to take initiative.
  • Ability to maintain accurate records and manage administrative processes.
  • Fluent in English, with excellent written, verbal, and interpersonal communication skills.
  • Strong organisational skills and the ability to meet deadlines in a fast-paced environment.
  • Competitive salary
  • Discounted and unlimited travel to over 250 destinations
  • Defined Contribution Pension Scheme
  • Death in Service Benefit – Up to 2 times of annual basic salary
  • 20 Days Annual Leave – Increasing to 22 days after 12 months and 25 days after 3 years of continuous service.
  • Option for up to 5 additional unpaid leave days per year
  • Cycle 2 Work Scheme
  • Unrivalled career progression

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Changes to our Application Process.

We are in the process of making a number of changes to our application process and overall candidate experience. This will occur in a number of phases and you may be required to create a new candidate profile or input some additional info for your application to be progressed. If you have already successfully applied for a role, we kindly ask that you do not re-apply for this. Our teams will be in touch by phone or email if we wish to progress your application to the next stage.

Thank you for your understanding and patience at this time and we wish you the best of luck with your application.