Changes to our Application Process.
It’s time to go places
Description
* *Exciting new roles* *
Blue Handling provides Ground Handling services to Ryanair at its largest European base and are currently recruiting Customer Service Agents to provide excellent customer service to our passengers as part of the Ground Operations team located at Stansted Airport.
These are exciting roles at the forefront of our Stansted operation with a financially secure airline, working airside to deliver a range of customer services to our passengers.
These roles are all full-time and permanent positions. No previous airport or aviation experience is required – our fantastic training team will prepare you for your new role with both classroom and practical training.
This role is ideal if you want to kickstart your career in aviation.
Please note this a shift-based role with shifts around our busy flight schedule that will include early starts, late finishes and weekends, including bank holidays.
Apply today for an interview with immediate start dates available!
Duties include;
- Assisting & guiding passengers at the check-in area
- Assisting & supporting passengers at the gates area
- Baggage processing
- Boarding passengers onto their respective flights
- Provision of passenger assistance, handling customer complaints & other duties as assigned
- Act as a team player and work effectively with your team
- Ensure compliance with all health & safety protocols
Requirements
- Able to provide excellent customer service to our passengers
- Self-starter, motivated & a team player
- Ability to work in a fast paced environment
- Unrestricted right to live & work in the UK (Pre-Settled Status accepted)
Successful candidates will be required to complete a full 5-year background check in order to obtain an airport ID.
Benefits
- Earnings up to £26,894pa guaranteed pay increase April 2025
- Enhanced overtime rates
- Fixed roster pattern of 4 days on, 2 days off roster pattern (4 early shifts, 2 off & 4 late shifts, 2 off)
- Full training & uniform provided
- 26 Days leave per year
- Regular promotion opportunities before each new season
- Discounted shopping, food and beverage with a Stansted Airport ID across the airport
- Free staff car parking
- Discounted commuter travel for public transport
- Bike to work scheme
Competencies
Communication
Interpersonal Skills
Teamwork
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Changes to our Application Process.
We are in the process of making a number of changes to our application process and overall candidate experience. This will occur in a number of phases and you may be required to create a new candidate profile or input some additional info for your application to be progressed. If you have already successfully applied for a role, we kindly ask that you do not re-apply for this. Our teams will be in touch by phone or email if we wish to progress your application to the next stage.
Thank you for your understanding and patience at this time and we wish you the best of luck with your application.