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HR Operations & Legal Lead Agent – Head Office (Seville)

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Ryanair Holdings plc, Europe’s largest airline group, is the parent company of Buzz, Lauda, Malta Air & Ryanair DAC. Carrying over 149 m guests p.a. on more than 2,400 daily flights from 79 bases, the group connects over 200 destinations in 40 countries on a fleet of over 470 aircraft, with a further 210 Boeing 737’s on order, which will enable the Ryanair Group to lower fares and grow traffic to 200m p.a. by FY25. Ryanair has a team of over 19,000 highly skilled aviation professionals delivering Europe’s No.1 on-time performance, and an industry leading 34-year safety record. Ryanair is Europe’s greenest cleanest airline group and customers switching to fly Ryanair can reduce their CO₂ emissions by up to 50% compared to the other Big 4 EU major airlines.

AZUL HANDLING, in co-operation with our partner airline RYANAIR, is currently looking for an HR OPS & LEGAL LEAD AGENT on a full-time permanent basis to join our Head Office team in Seville, Spain.

Azul Cultural Identity: The Azul Way!

Azul has a vision, which is “To be the leading handling company in Spain!” Our mission is to become a referent in our market, ensuring we provide our customers the highest safety standards and the best customer experience in the industry, having the ongoing development of our people as the cornerstone of our success! Through our 5 strategic pillars (People, Excellence, Integrity, Innovation, Eco) we ensure the Azul cultural identity is applied and embraced in all aspects of our business.


Reporting to the Senior Management, as HR Operations & Legal Lead Agent, you will be responsible for supervising and coordinating the HR Department, ensuring its efficient operation, and alignment with our business objectives.

Duties & responsibilities (included but not limited to):

  • Collaborates with Senior Management to understand and apply the organisation’s goals and strategy across the network.
  • Supports Senior and Local Management teams with day-to-day HR issues arising in the operation to ensure homogeneous treatment throughout the network, in accordance with company criteria.
  • Oversee Payroll & HR Administration ensuring compliance with the governing collective bargaining agreement, social security and tax regulations, all in accordance with established KPIs and the annual payroll calendar.
  • Handles disciplinary matters, conflicts and investigations in accordance with company policy, collaborating with other departments as required.
  • Responsible for negotiations with, and compliant periodic and ad hoc communications to, the Employees’ Legal Representatives.
  • Monitors and ensures the organisation’s compliance with labour laws, regulations and recommended best practices; reviews and modifies policies and practices to maintain compliance in coordination with Senior Management.
  • Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organisation’s human resource compliance and strategy needs.
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources and employment law; applies this knowledge to communicate changes in policy, practice, and resources to Senior Management.
  • Conducts research and analysis of organisational trends including review of reports and metrics from the organisation.
  • Facilitates professional development, training, and certification activities for the HR team.
  • Provides constructive and timely performance evaluations.
  • Coordinates negotiations with the Employees’ Legal Representatives of the “Training Plans” and “Equality Plans” in collaboration with other departments, as required.
  • Manages, oversees and responds to labour inspections to ensure homogenous treatment of criteria throughout the network and correct defence of company criteria.
  • Manages, together with the organisation’s lawyers and Senior Management, all labour related conciliations, mediations and labour litigation defence, all in accordance with company criteria.
  • Responsible for maintaining all Company mandatory insurance policies are up-to-date, coordinating with finance and other departments where required.
  • Ensure compliance with GDPR/LOPD and relevant data protection legislation in all departments
  • Oversees the daily workflow of the department.
  • Performs other duties as required.

The HR & Legal Lead Agent will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the organisation’s mission and talent strategy.


  • Bachelor’s degree in human resources and/or law; Master’s degree in HR preferred
  • At least five years of human resource management experience required
  • Strong supervisory and leadership skills
  • Thorough knowledge of Spanish employment-related laws and regulations
  • Strong analytical and problem-solving skills
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to adapt to the needs of the organisation and employees.
  • Excellent verbal and written communication skills
  • Excellent interpersonal and negotiation skills
  • Ability to prioritise tasks and to delegate them when appropriate.
  • Proficient with Microsoft 365 (Office, Word, Excel, OneDrive, etc.)
  • Fluent in English will be a plus
  • Residence in Seville with flexibility to travel, if it would be necessary


This role is available immediately. If you are selected, you will join a fast-growing industry-leading team with plenty of opportunities for advancement. Salary commensurate with experience.

If you meet the standards, please do not hesitate and join our team. We will be delighted to meet you!

Diversity, equality and inclusion

Azul Handling is a company committed to equal opportunities. All candidates will be considered without distinction of race, color, gender, age, origin, religion, sexual orientation, gender identity or expression, marital status, citizenship or different ability. Similarly, Azul Handling is committed to working with and providing reasonable accommodations to those candidates with physical or mental abilities that may require them.

If you think you need some kind of reasonable accommodation at any time during the hiring process, you can indicate it in the “Cover Letter” box when you apply for this vacancy. Azul Handling will treat the data that you can give us in this regard with total confidentiality, and only for the aforementioned purpose.

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